This critical step in our integrated design process captures real-time performance data linked to the implementation of design decisions and solutions. Using defined research methodologies, we work with owners togather operational data and user feedback from building occupants after construction is complete and business operations are underway. All project stakeholders and partners benefit from this documentation which goes beyond operational efficiencies and drives continuous improvement for the built environment.

Obtaining user and occupant feedback is invaluable in understanding how people experience space under normal, everyday operating conditions. Post-occupancy surveys solicit feedback to optimize our processes and provide insight to drive design innovation. Our concise and user-friendly online surveys facilitate a straightforward data collection process focused on occupants’ experiences and perceptions of the design.

In addition to survey-gathering, we also collect data specific to indoor environmental factors, including temperature, acoustic, lighting, glare and air particulate measurements. These metrics validate design solutions and performance modeling calculations.

Read more in our Sustainability Action Plan.